Data Protection Declaration

1. Privacy and declaration of consent
The protection of your privacy is an important concern for the Children’s Hospital Zurich. Please note the following data protection regulations.
By using this website, you signify your agreement to the terms of this Data Protection Declaration. Whenever you submit information to us via this website, you consent to the collection, processing and disclosure of information in accordance with this Data Protection Declaration.

2. Scope of application
The Children’s Hospital Zurich collects, processes, stores and protects the data of persons accessing this website. This Data Protection Declaration applies to this website and all applications and features linked to it.

3. Legal basis
The present Data Protection Declaration is based on the Swiss Federal Law on Data Protection (Data Protection Act, DPA) and the associated implementing provisions.

4. Responsibility at
Responsible person for all data protection issues: Urs Rüegg, Commissioner for Information Security and Data Protection:

5. Use of information
In principle, it is possible to visit the website without providing any personal data. Non-personal usage data such as the IP address, the browser used, date, time, etc. are evaluated without inference to your person.
Visitors to the website can also activate the “do not track” function on their browser, so that only logging in can be tracked as such.
Personal data, i.e. information about you or information from which conclusions can be drawn about your person, such as your name and email address, is collected and processed exclusively in accordance with the relevant laws and regulations and in principle only with your express consent, which includes consent to this Data Protection Declaration.

6. No forwarding of personal data
Your personal data will not be sold or shared with third parties outside the Children’s Hospital Zurich.

7. Contact options via the website
If you contact the Children’s Hospital Zurich via the website, the personal data you provide will be stored automatically. Such data transmitted on a voluntary basis is stored for the purpose of contacting you. This personal data will not be passed on to third parties.

8. Routine deletion of personal data
The Children’s Hospital Zurich processes and stores personal data of data subjects only for the period of time required to achieve the purpose of the contact or as long as this is necessary due to legal requirements to which the Children’s Hospital Zurich is subject.
If the purpose of storage ceases to apply or any statutory storage period expires, the personal data will be deleted routinely and in accordance with the statutory provisions and without prior notice.

9. Legal basis of processing
No data will be processed without a legal basis. This includes:

  • Your consent or the consent of the legal representative
  • the fulfilment of a contract
  • legal duties
  • the protection of a legitimate interest of the Children’s Hospital Zurich or a third party

10. Links to other websites
The website links to other websites, for whose content it is not responsible.

11. Collection, processing and use of personal data
In principle, you can visit and use our website without disclosing and registering personal data. However, when you call up our website, data is automatically and passively transmitted, such as the name of your internet service provider, the web browser used, the websites visited, the time spent on them and your IP address. This data can be used anonymously for statistical and administrative purposes to improve the use of this website. An allocation to your person does not take place, since this data is not recorded in a personal way. You can therefore navigate anonymously on our website in accordance with the legal regulations.

12. Cookies
This website uses cookies. Cookies are small text files that are stored permanently or temporarily in the cache of your internet browser when you visit this website. The purpose of the cookies is in particular to analyse the use of this website for statistical evaluation and for continuous improvements.
In the settings of your browser, you can deactivate cookies at any time, either completely or partially. If cookies are deactivated, you may no longer be able to use all the functions of this website.

12.1 What are cookies?
Cookies are small text files that are stored locally in the cache of your internet browser and thus on your hard disk and which forward certain settings and data for exchange with our system via your browser to us. There are basically two different types of cookies: so-called session cookies, which are deleted as soon as you close your browser and temporary/permanent cookies, which are stored in your browser for a longer period of time or indefinitely. This storage helps us to design our websites and our offers for you accordingly and makes it easier for you to use them, for example by storing certain entries made by you in such a way that you do not have to repeat them constantly.

12.2 Which cookies does use?
Most of the cookies we use are automatically deleted from your hard drive at the end of the browser session (end of session, therefore they are also called session cookies). In addition, we also use cookies that remain in the cache of your internet browser and thus on your hard drive. At the next visit, it will then automatically be recognised that you have already been at our website and which entries and settings you prefer. These temporary or permanent cookies (lifetime 1 month to 10 years) are stored on your hard disk and delete themselves after the given time. These cookies in particular serve to make our offer more user-friendly, effective and secure. Thanks to these files, it is possible, for example, to display information on the website that is specifically tailored to your interests. The exclusive purpose of these cookies is to adapt our offer to your wishes in the best possible way and to make your surfing with us as comfortable as possible.

12.3 What data is stored in the cookies?
In the cookies used by only pseudonymous data is stored. When the cookie is activated, it is assigned an identification number and your personal data is not assigned to this identification number. Your name, your IP address or similar data that would allow the cookie to be assigned to you will not be placed in the cookie. On the basis of cookie technology, we only receive pseudonymised information, for example about which pages of our website were visited, which services, articles or cases were viewed, etc.

12.4 Are also third-party cookies available?
The Children’s Hospital Zurich uses a number of advertising partners who help to make the internet offering and our website more interesting for you. For this reason, cookies from partner companies are also stored on your hard disk when you visit the websites. These are temporary/permanent cookies that are automatically deleted after the specified time. These temporary or permanent cookies (lifetime 14 days to 10 years) are stored on your hard disk and delete themselves after the given time. The cookies of our partner companies also contain only pseudonyms, mostly even anonymous data. Some of our advertising partners also collect information about which pages you have previously visited beyond the websites in order to provide you with the advertising that best matches your interests. These pseudonymous data will at no time be merged with your personal data. Their sole purpose is to enable our advertising partners to address you with advertising that might actually interest you.

12.5 How can you prevent the storage of cookies?
In your browser, you can set your browser to accept cookies only if you agree to this. If you only want to accept the cookies, but not the cookies of our service providers and partners, you can select the setting in your browser “Block third-party cookies”. Normally, the Help function in the menu bar of your web browser will show you how to reject new cookies and how to switch off cookies already received. Detailed information on how to make the settings in the browser you are using can be found, for example, at the following link:

13. Web Analysis with Google Analytics
Google Analytics is a service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information collected by the cookie about your use of our website (including your IP address) is usually transferred to a Google server in the USA and stored there. We would like to point out that on our website Google Analytics has been extended by the code “gat._anonymizeIp();” in order to guarantee an anonymised recording of IP addresses (so-called IP masking). At our instigation, your IP address is therefore only recorded by Google in abbreviated form, which guarantees anonymisation and does not allow any conclusions to be drawn about your identity. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of our website, to compile reports on website activities for us and to provide us with further services related to the use of our website and the internet. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google. A transfer of this data by Google to third parties only takes place due to legal regulations. By using this website, you agree to the processing of the data collected about you by Google and the aforementioned manner of data processing and the purpose stated. You can prevent the storage of cookies by adjusting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of our website to their full extent. You can also prevent the collection and forwarding of data generated by the cookie and related to your use of this website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link. You can find more information about Google Analytics and data protection at or

14. Version
Version from 12th November 2019. We expressly reserve the right to make changes or adjustments at any time.